Privacy Policy

Privacy Policy

According to Art. 13 GDPR

Protecting your personal data is very important to us at VAYAV. This privacy policy explains how we collect, use, and protect your data when you visit our website www.vayav.net or place an order.

1. Collection of Personal Data

When you visit our website, we automatically collect certain information about your device and usage behavior:

  • Device Information: browser type, IP address, time zone, installed cookies

  • Usage Data: pages visited, products viewed, referring pages (referrers), search terms, and interactions on the website

These data are collected using the following technologies:

  • Cookies – small text files with unique identifiers (more at allaboutcookies.org)

  • Log files – track page visits, IP addresses, browser types, timestamps, etc.

  • Web beacons, tags & pixels – electronic files used to analyze user behavior and optimize marketing efforts

2. Order Information

When you make (or attempt to make) a purchase through our site, we collect:

  • Your name

  • Billing and shipping address

  • Payment details (e.g. credit card information)

  • Email address and phone number

We use this information to process your order, provide customer support, and send you order confirmations.

In this policy, “personal data” refers to both device and order information.

3. Use of Your Personal Data

We use your personal data to:

  • Fulfill and manage orders (including payment, shipping, and confirmation)

  • Communicate with you

  • Detect and prevent fraud or security issues

  • Improve user experience and website content

  • Deliver marketing content (only with your consent)

4. Sharing Your Data

We only share your data with trusted third-party service providers to operate our store and services:

We may also disclose information if required by law (e.g. court orders).

5. Behavioral Advertising

We may use your personal data to show you personalized ads.
You can opt out at any time:

6. Do Not Track

Our website does not currently respond to "Do Not Track" browser signals.

7. Your Rights (under GDPR)

If you reside in the European Economic Area (EEA) or the United Kingdom, you have the right to:

✅ Request access to your stored personal data
✅ Correct or delete your personal data
✅ Restrict or object to processing

To exercise these rights, please contact us at: hello@vayav.net
Please note: Your data may be processed outside the EU (e.g., in Canada or the USA).

8. Data Retention

We retain your order information only as long as necessary for business and legal purposes — or until you request its deletion.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect legal, operational, or business changes.
All changes take effect upon publication on this page. Please check back regularly for updates.

10. Contact

For questions about this policy, your data, or to exercise your rights, please contact us:

📧 Email: hello@vayav.net
📍 Mailing address:
VAYAV
Rennbahnweg 27/17
1220 Vienna, Austria